Refund policy

Return & Refund Policy

At AllSeasons3DPrinting, we want you to be happy with your purchase. If you are not completely satisfied, we're here to help.

Returns

We accept returns within 7 days of the delivery date.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging whenever possible.
  • Proof of purchase (order number or receipt) is required.

Customers are responsible for return shipping costs unless the return is due to our error (such as receiving the wrong item or a defective product).

Restocking Fee

All approved returns are subject to a 10% restocking fee, which will be deducted from your refund.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

  • Your refund will be issued to your original method of payment.
  • The refund amount will be the purchase price minus the 10% restocking fee.
  • Original shipping charges are non-refundable.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We will work with you to replace the item or provide an appropriate resolution at no additional cost.

Custom & Personalized Orders

Because custom and personalized products are made specifically for you, custom or personalized items cannot be returned or refunded unless they arrive damaged, defective, or we made an error in producing your order.

Contact Us

If you have any questions about our Return & Refund Policy or need to start a return, please contact us through the contact information provided on our website.